Support Resources

If you are unable to locate a product on our Support Site, it is likely that this product is obsolete. There are options for getting help:

  1. Contact Digi Technical Support at: Be sure to provide the product information (part numbers, serial numbers, etc.) and details of what you are looking for (documentation, solution guides, drivers, firmware or other software associated with the product.) We will respond free-of-charge with the requested documentation within two business days.
  2. If you need technical troubleshooting services for obsolete and non-warranty covered products, check out our Expert Support offering. Please note that support services do not include extensive engineering or product changes.

For additional details on our Support Services, visit

Access To Support Expertise

Customer Portal Login

  • Warranty registration
  • Manage firmware subscriptions
  • Personalize your support library
  • Product Change Notices (PCN)

Customer Portal User's Guide